Frequently Asked Questions

Can I use extra router when I use Starlink?

What impact does severe weather have on our signal?

What is the difference between residential starlink and High Performance Starlink?

How to use the Starlink Application?

How to use the Starlink Application?

How can I monitor our data usage?

How can I monitor my Starlink's performance?

How can we integrate Starlink to our own network/system?

How many months/years for warranty?

How many Public IP's or do you have IP block?

Can we use our own Router?

How much time does it takes for Starlink to fully optimize?

Can I move my Starlink to a different location?

Does our Starlink provide internet connectivity if we place it indoors?

How to reset the password?

What will happen if PH gateway goes down?

Lead time to reactivate our plan?

Can we purchase additional BW? How much?

Does it have its own firewall?

I live in an area with snow, heavy rain, wind, lightning, or extreme temperatures - can I still use Starlink?